DialogklarLEGAL
Non-binding English reading aid. The Danish version and the Danish order, terms or agreement accepted by the customer are authoritative and prevail in the event of any inconsistency. This text is not legal advice and is not presented as having received legal review.
The business customer is generally controller for the calls, chats, leads and prospect data it places in Dialogklar. Moselstudio processes that data for the contracted service and documented instructions.
The DPA links technical and organisational controls, incident assistance and the current sub-processor procedure to the customer's selected providers.
Moselstudio assists the controller with documented requests and applies the agreed export, termination and deletion process, subject to lawful retention duties.
No. It is a non-binding reading aid. The Danish DPA must be actively accepted or otherwise executed as part of the customer agreement.
No. Each provider or integration must be selected, scoped and assessed for data types, permissions, region and transfer basis before activation.
The customer responds as controller. Moselstudio assists with the relevant platform data under the authoritative Danish DPA and documented instructions.
English overview of the Danish Dialogklar data processing agreement. The accepted Danish DPA and agreement remain authoritative.