Are calls included?+
No. Outreach and Voice are separate services. Telephone numbers, carrier traffic and Voice usage are shown and charged separately after an accepted order.
What is the difference between monthly and annual billing?+
The features and active-company capacity are the same. Annual billing prepays 12 months and gives a 10% subscription discount; monthly billing renews one month at a time.
Does the trial become a paid subscription automatically?+
No. The system locks after 14 days unless an authorised user actively chooses a plan and interval and accepts recurring payment after the trial.