DialogklarPLATFORM
INBOUND CALLS · KNOWLEDGE · HANDOVERPlan your Voice setup
INBOUND CALLS · KNOWLEDGE · HANDOVER

Answer inbound calls with rules your team controls.

Dialogklar Voice is configured per company and assistant. It can receive calls after a verified number and carrier setup, answer within approved boundaries and turn the conversation into structured follow-up data.

Inboundverified call routing
Per workspaceprompts and knowledge
Full logevents and transcript when enabled
01

A controlled conversation

The assistant identifies itself as AI, follows a versioned prompt and uses only the sources and actions approved for that workspace.

  • Define what the assistant may answer and must refuse
  • Use language selection or configured multilingual profiles
  • Route uncertainty, urgency or sensitive matters to fallback
02

From call to next action

A completed call can produce structured fields without claiming that an external action happened unless the relevant integration confirms it.

  • Capture caller details with the required information
  • Create lead, callback or booking requests in Dialogklar
  • Store duration, outcome, summary and transcript according to policy
03

Voice and telephone numbers

A company may use an eligible existing number or request a new number. Availability, identity checks, address evidence, country rules and carrier verification apply before activation.

  • Keep number and carrier charges separate from the AI quota
  • Use an approved synthetic voice or a verified customer-owned voice
  • Activate production calling only after provider tests pass
FAQ

Answers to common questions

Can the assistant use our own voice?

A verified company representative can submit an authorised voice sample. Activation depends on documented consent, identity and provider checks; a voice may be disabled or withdrawn.

Can we see what was said?

Yes, when transcription is enabled for the lawful use case. Authorised workspace users can review the transcript, summary and call metadata subject to the configured retention and access rules.

Is a telephone number included in the subscription?

No. Number rental, carrier traffic and any country-specific documentation are ordered separately at a disclosed price. Activation remains subject to availability and carrier approval.

INBOUND CALLS · KNOWLEDGE · HANDOVER

Plan your Voice setup

Configure an inbound AI phone assistant with approved knowledge, multilingual call flows, lead capture, transcripts and controlled escalation.

Discuss your call flow