DialogklarPLATFORM
INBOUND CALLS · KNOWLEDGE · HANDOVERPlan your Voice setup
INBOUND CALLS · KNOWLEDGE · HANDOVER

Answer inbound calls with rules your team controls.

Dialogklar Voice is configured per company and assistant. It can receive calls after a verified number and carrier setup, answer within approved boundaries and turn the conversation into structured follow-up data.

Inboundverified call routing
Per workspaceprompts and knowledge
Full logevents and transcript when enabled
01

A controlled conversation

The assistant identifies itself as AI, follows a versioned prompt and uses only the sources and actions approved for that workspace.

  • ✓ Define what the assistant may answer and must refuse
  • ✓ Use language selection or configured multilingual profiles
  • ✓ Route uncertainty, urgency or sensitive matters to fallback
02

From call to next action

A completed call can produce structured fields without claiming that an external action happened unless the relevant integration confirms it.

  • ✓ Capture caller details with the required information
  • ✓ Create lead, callback or booking requests in Dialogklar
  • ✓ Store duration, outcome, summary and transcript according to policy
03

Voice and telephone numbers

A company may use an eligible existing number or request a new number. Availability, identity checks, address evidence, country rules and carrier verification apply before activation.

  • ✓ Keep number and carrier charges separate from the AI quota
  • ✓ Use an approved synthetic voice or a verified customer-owned voice
  • ✓ Activate production calling only after provider tests pass
FAQ

Answers to common questions

Can the assistant use our own voice?+

A verified company representative can submit an authorised voice sample. Activation depends on documented consent, identity and provider checks; a voice may be disabled or withdrawn.

Can we see what was said?+

Yes, when transcription is enabled for the lawful use case. Authorised workspace users can review the transcript, summary and call metadata subject to the configured retention and access rules.

Is a telephone number included in the subscription?+

No. Number rental, carrier traffic and any country-specific documentation are ordered separately at a disclosed price. Activation remains subject to availability and carrier approval.

INBOUND CALLS · KNOWLEDGE · HANDOVER

Plan your Voice setup

Configure an inbound AI phone assistant with approved knowledge, multilingual call flows, lead capture, transcripts and controlled escalation.

Discuss your call flow →