DialogklarPLATFORM
WEBSITE CHAT · APPROVED SOURCES · HANDOVERBuild a controlled chat experience
WEBSITE CHAT · APPROVED SOURCES · HANDOVER

Give website visitors an answer while their interest is active.

Dialogklar Chat is configured for each company, website and market. The widget follows approved knowledge and rules, records the conversation and can collect a lead or handover request without inventing unavailable integrations.

1 scriptstandard website installation
Per widgetbrand, language and rules
Visibleconversations and handovers
01

Answers grounded in active sources

The agent can use approved website content, documents and manual knowledge attached to the selected workspace.

  • Activate, pause or remove individual knowledge sources
  • Set forbidden topics and a safe response for uncertainty
  • Test representative and adversarial questions before launch
02

A widget that fits the website

Configure the greeting, colours, placement, language and lead questions without mixing settings between companies.

  • Responsive interaction for desktop and mobile
  • Separate configuration for each site or campaign
  • Page and campaign context can follow the conversation
03

Human follow-up with context

When the agent should not continue, it can collect the agreed fields and create a handover request with the conversation history.

  • Collect contact details only after the required information
  • Record lead, callback or booking-request status
  • Review conversations, sources and unresolved topics in the portal
FAQ

Answers to common questions

Does the widget work on any website?

The standard script can be installed on ordinary websites, including through a tag manager. Platform-specific restrictions and a production content-security policy must be checked before release.

Can it update our CRM or calendar?

Not by default. Dialogklar stores leads and requests in its own portal. External read/write actions require a separately approved integration, minimum permissions and an end-to-end production test.

Can we review every conversation?

Authorised users can review stored conversations, lead fields and handover status for their workspace, subject to role access and the configured retention period.

WEBSITE CHAT · APPROVED SOURCES · HANDOVER

Build a controlled chat experience

Add a multilingual website chat widget that answers from active sources, captures leads and creates controlled requests for human handover.

Plan your chat setup